Sizing & Guidelines
Made-to-order dresses are not available for online shopping and the dresses are measured and all details/alterations are noted at the customers fitting appointment at the Copenhagen shop.
We strive to have samples in our full size range: 34, 36, 38, 40, 42, 44 available in all designs to try at your appointment.
When the order has been made with our atelier we have a lead time of 4-6 weeks for the dress to be made and delivered to the shop for the customer to pick up.
Made-to-order dresses cannot be returned or exchanged because they are made for a specific person.
If you want to purchase a dress in our standard size range (34-44) and have it altered at your own expense, please contact us at firstname.lastname@example.org and we will be glad to help.
If you can’t try the dresses at the store, consult the Size Guide and follow the instructions on how to measure yourself to find your size. If you’re a true size 38, order a 38. If you’re between measured sizes, always order up. It’s as simple as that.
In between sizes? Order the size of your largest measurement (i.e. if you’re a size 36 in the bust, but size 38 in the waist, order the size 38).
You may end up needing alterations (many brides do, especially as the wedding draws near), but we want your dress to start as close to size as possible.
What is good to have for trying out the dress?
You don’t *need* to have anything, but some brides like to have shoes, shape-wear, and any hair accessories that they plan to wear for the wedding.
What about makeup?
We ask that you avoid wearing makeup while trying on the dress, particularly makeup that can rub off, like foundation, lipstick/lipgloss or eyeshadow. The dress you will be trying on has to remain in perfect condition to be sold.
Alterations & Care
Can I customise my dress?
Yes we do offer customization and alterations in length and fit for our made-to-measure dresses. We are always working to offer a collection that is streamlined, yet diverse enough for you to find your favorite, but sometimes there are some special wishes/changes to our existing designs and we will always try to accommodate them if possible. Prices vary for different alterations/design changes and will be added to the base price of the dress, please get in touch with us and we will make a custom quote for you.
Everybody is different and your dress may need some tweaking in alterations to fit you like a glove. Our ready-to-wear dresses can be purchased directly in the store and have to be altered at your own expert seamstress. Our designer will always be available to answer any questions regarding alterations at email@example.com or at the shop. We recommend getting in touch with an experienced seamstress in your area to check availability and ensure that your perfect dress also fits you perfectly. If you are in the Copenhagen area we can recommend Strauss skrædderi, they have a lot of experience with bridal alterations and you can book a time directly on their website.
Fabrics & Imperfections
All of our dresses are made from silk or viscose fabric. This delicate fabric can easily pull and while every care is taken by our talented seamstresses to prevent this, sometimes very minor pulls may occur in the fabric and this will not be considered a fault.
How to care for your ARTEMIS dress
To make sure that the dress is perfect for your big day you should use a hand-held steamer on low heat to even out wrinkles. Hang the dress on a padded hanger so it does not leave any marks on the shoulders. We recommend that you use an eco-friendly dry cleaner before hanging it in a garment bag after use, for safekeeping.